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Stanford Health Care Referral Information
We look forward to partnering with you in your patients’ care. When you refer a patient to us, you can count on:
- A streamlined referral and order process
- Dedicated physician liaisons to make the most of your relationship with Stanford Medicine
- Updates throughout the process to stay up to date on your patient
On This Page: How to Refer a Patient | How to Transfer a Patient | Physician Liaisons | Additional Resources
Directly via Epic Using CareEverywhere Referrals Management (CERM)
If your organization uses Epic as your electronic health record (EHR) system and already has Care Everywhere Referrals Management (CERM) enabled, you can refer to our Places of Service as you normally would. If your organization is associated with the correct Direct Address, your referral will be processed through the CERM workflow.
As of February 2023, we are on Open CERM. CERM is our preferred method for all Consult, Test & Treat referral types from other Epic systems.
Note: We do not accept radiology orders or procedure orders through CERM. Please use MedLink or fax, instead.
If you have any questions or are interested in establishing a CERM trading partnership, please reach out to referralcenter@stanfordhealthcare.org to learn more.
Online With MedLink
Through our online patient referral portal, you’ll be able to access updates on your patients anytime. Just log in, enter your referral information, and attach any relevant records. If you’re not sure which department or department specialty to select, choose “Provider Relations” or call our MedLink Helpline at 650-724-1314.
General Referral Form
For prompt processing, please download our Stanford Health Care Referral Form and fax it to 650-320-9443.
Specialty-Specific Referral Forms
The following services require specific referral forms and/or clinical notes:
Autonomic Disorders Referral Form
Digestive Health & Liver Referral Form
Send your Referral Form to the Referral Center at referralcenter@stanfordhealthcare.org.
For prompt processing, please make sure to fill out the following sections:
- Patient name
- Date of birth
- Patient address
- Patient phone number
- Clinic requested/Stanford Health Care provider of preference
Please note: Documents that are in any format other than a PDF will not be processed. Encrypted messages, external accounts requiring a login, or links, will not be accessed.
Our Transfer Center nurses are available to assist you with transferring patients to Stanford Hospital or Stanford Health Care Tri-Valley. Call 1-800-800-1551 or learn more.
Need Help?
For Referring Physicians
Call our Physician Helpline at 1-866-742-4811 to speak to a representative. We are here to ensure that your referring experience is a positive one.
After hours: Please call the hospital page operator at 650-723-4000 and ask for the physician on call.
Has your office moved recently?
To ensure that you get medical documentation on your patients, please send an email to refmdservices@stanfordmed.org with your new contact information.
